Document What's Happening

Report an Issue

Specific incidents and patterns are what turn a complaint into evidence. If something happened on the road, on a trip, or with a platform policy, this is where it gets recorded.

What This Is For

This is different from sharing your story — it's for documenting a specific incident or pattern: a dispatch problem, a pay discrepancy, a deactivation, a safety concern, or anything else tied to how the platforms operate in North Carolina. Specific, dated reports are what turn a complaint into evidence.

Which Issue Does This Relate To?

If you know, it helps to reference one of the nine conditions the Alliance organizes around. If you're not sure, just describe what happened — we'll sort it.

MM 01Pay & information asymmetry
MM 02True cost not reflected in pay
MM 03Discounts funded by driver pay
MM 04Vehicle investment risk
MM 05Deactivation without recourse
MM 06Status overriding fairness
MM 07Physical exposure, no duty of care
MM 08No visibility into harm
MM 09No individual recourse

See the full description of each →

What's Helpful to Include

  • Date and approximate time
  • County and platform
  • What happened, as specifically as you can
  • Any supporting detail you're able to share — a trip ID, a screenshot, a receipt (attach to your email)

Ready to Report?

This opens your email client with a template already started.

Email a Report → report@ncrda.org
No form, no backend — just opens your email app.